StoryPoint - Collierville, TN

posted 25 days ago

Full-time - Mid Level
Collierville, TN
Professional, Scientific, and Technical Services

About the position

The Wellness Coordinator Operations Specialist plays a crucial role in supporting and directing the efforts of Wellness Coordinators within senior living communities. This position focuses on optimizing performance, enhancing employee connections, and ensuring the delivery of a high-quality experience for residents. The Specialist will manage various administrative tasks, including hiring, payroll, training, and compliance, while also providing ongoing support and education to staff.

Responsibilities

  • Manage the hiring process for community staff, ensuring compliance with policies and proper documentation.
  • Perform payroll administration duties accurately and maintain staffing ratios for optimal performance.
  • Create and maintain staff schedules and Caregiver Task Sheets to ensure quality care for residents.
  • Maintain training records for new and existing staff, ensuring compliance with state regulations.
  • Provide onboarding training and support for new wellness coordinators, ensuring they have necessary tools for success.
  • Manage accounts receivable processes, ensuring contracts are signed and billing is timely and accurate.
  • Conduct bi-annual audits of community wellness coordinator responsibilities for compliance verification.
  • Provide ongoing education and support to wellness coordinators to keep up with new technologies and processes.
  • Assist with interviewing, hiring, and onboarding of new candidates for vacant wellness coordinator positions.
  • Support the 1440 culture and pillars by developing positive relationships with wellness coordinators.

Requirements

  • Prior experience providing administrative and managerial support to a large staff.
  • Experience in multi-site management is preferred.
  • Experience in assisted living or memory care is a plus.
  • Proven organizational and communication skills are essential.
  • Experienced training skills necessary for onboarding and continued education.
  • Advanced computer skills and ability to learn in-house systems, such as YARDI.

Nice-to-haves

  • Experience in healthcare or senior living environments.
  • Knowledge of state regulations related to assisted living and memory care.

Benefits

  • Health insurance coverage
  • Paid time off
  • 401k retirement plan
  • Employee training and development programs
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service