Wellness RN

About the position

The Wellness RN plays a crucial role in supporting physicians with direct patient care in an internal medicine setting. This position involves conducting office and hospital procedures, ensuring patient comfort, and maintaining efficient office operations. The RN is responsible for obtaining patient histories, assisting with exams, and educating patients about their care, while also managing administrative tasks related to patient scheduling and documentation.

Responsibilities

• Identify self to internal and external customers by wearing identification badge at all times.
• Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently.
• Assist physician with direct patient care; assist with exams.
• Obtain history, drug allergies, current medications and vital signs from patient.
• Set up and assist with office surgical procedures; remove sutures, staples, change dressings.
• Document exam and treatment protocol, including operative discussion.
• Educate patient regarding visit, exam, treatment and medications, to include side effects, procedures, testing (including pre-op and post-op care).
• Answer incoming telephone calls and take messages if appropriate and document.
• Determine status of patient's systems, and direct care accordingly, i.e. inform doctor if immediate care is needed, offer work-in versus routine appointment, and refer patient to emergency room for emergent issues.
• Assure scheduling of surgeries, x-rays and labs.
• Report lab and x-ray results to patient.
• Track diagnostic procedures to assure that patients have had all diagnostic studies performed, reviewed by physician and patient notified of results within a timely manner.
• Notify patients of unexpected delays in their appointment; offer to reschedule appointment when appropriate.
• Inform physician of patient and office status to assure a timely flow of patients.
• Call in prescriptions to pharmacy if appropriate.
• Adjust schedules according to physician request.
• Clean and sterilize instruments.
• Anticipate departmental needs and improve office efficiency by assisting other staff as necessary.
• Complete office/hospital charge slips with appropriate diagnosis/CPT code and submit for data entry on a daily basis.

Requirements

• Graduate of Registered Nursing program, with an Associate's degree.
• Two years clinical experience.
• Must be licensed by the State of Florida as a Registered Nurse (RN) prior to hire and/or transfer into an RN position and maintain licensure throughout employment in this position.
• Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification, in accordance with American Heart Association training.
• Display customer service skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
• Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
• Familiarity with standard concepts, practices and procedures within nursing field.
• Compliance with hospital regulations and mandatory training/certifications.
• Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications.

Nice-to-haves

• Preferred ability of typing 40 cwpm
• Proficient in use of English language both in written and verbal communication.
• Must be able to communicate with individuals of varying socio-economic backgrounds.