Windstream - Atlanta, GA

posted 17 days ago

Full-time - Mid Level
Atlanta, GA
Telecommunications

About the position

The role involves providing technical sales support for Windstream's Carrier Network Solutions team, focusing on developing network solutions tailored to customer needs. This includes analyzing requirements, offering technical assistance on RFPs/RFIs, and presenting solutions to clients. The position serves as a liaison between various internal teams and Carrier Network customers, ensuring effective communication and coordination of network interconnections.

Responsibilities

  • Aid in the development of network solutions for Carrier Network customers.
  • Analyze customer needs and provide technical support on RFPs/RFIs.
  • Present solutions to customers based on their requirements.
  • Identify technical issues involving network design, topology, access, and POP locations.
  • Assist with solutions involving fiber builds.
  • Serve as a technical liaison between the Carrier Network Solutions team and internal support groups.
  • Coordinate network interconnection with Carrier Network customers by interfacing with network planning and engineering personnel.
  • Maintain a current and comprehensive knowledge of Windstream network, products, services, and relevant industry communication technologies.

Requirements

  • College degree in Engineering or a related field and 5-7 years of professional level experience with 0-2 years of supervisory experience; or 9+ years of professional level related Engineering/Technical experience with 0-2 years of supervisory experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.
  • Skilled in the use of basic and advanced computer software including Microsoft Office and Visio.
  • Strong written and oral communication skills.
  • Strong understanding of DWDM, SONET, and Ethernet technologies and applications.
  • Ability to work with limited supervision and guidance.
  • Background in network planning and engineering, data planning and engineering, or sales engineering.

Benefits

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance
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