Whole Foods - York, ME

posted 23 days ago

Full-time - Entry Level
York, ME
Food and Beverage Retailers

About the position

The Specialty Team Member at Whole Foods Market is responsible for ordering, replenishing, and merchandising specialty products while participating in regional purchasing and promotional programs. This role involves breaking down deliveries, stocking shelves, and assisting in the organization of promotional displays, all while ensuring adherence to health and safety regulations and providing excellent customer service.

Responsibilities

  • Purchases and replenishes Specialty items through proper buying procedures.
  • Ensures orders are timely and accurate to monitor inventory turns.
  • Understands and explains the differences between WFM products and conventional stores to customers.
  • Achieves and exceeds assigned margin and sales targets.
  • Creates effective merchandising displays and ensures proper signage and pricing.
  • Participates in national, regional, and store promotional programs.
  • Samples department products to customers and oversees customer special order procedures.
  • Processes invoices and returns, maintaining an organized and safe back stock area.
  • Analyzes and controls product waste and spoilage, completing required worksheets.
  • Arrives to work station on time, appropriately groomed, and ready to work; attends required trainings and meetings.
  • Provides excellent customer service and models suggestive selling techniques.
  • Maximizes sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and ensures compliance with established procedures, including health and sanitation standards.
  • Maintains a clean and sanitary working and shopping environment; ensures equipment maintenance according to WFM standards.
  • Performs opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing.
  • Reports safety hazards and violations immediately.
  • Performs other duties as assigned by store, regional, or national leadership.

Requirements

  • 12+ months retail experience.
  • Extensive specialty knowledge, including production, distribution, seasonal availability, advances, and trends.
  • Familiarity and/or willingness to learn about products and nutritional information.
  • Working knowledge and application of all specialty merchandising expectations.
  • Strong basic math skills and knowledge of computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
  • Strong to excellent communication skills and ability to work as part of a team.
  • Ability to meet customer service expectations and standards in all interactions.
  • Effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.

Nice-to-haves

  • Ability to educate team on product knowledge and convey enthusiasm.
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