Wholesale Partner Manager

$80,000 - $90,000/Yr

Waterworks - Dallas, TX

Full-time - Mid Level

Dallas, TX

Administrative and Support Services

About the position

The Wholesale Partner Manager at Waterworks is responsible for achieving sales goals with partners in a designated territory, which includes multiple partners from the mid-west to Texas. This role serves as a trusted resource and primary point of contact for partners, influencing marketing activities and addressing operational issues to ensure professionalism and integrity. The position focuses on building collaborative relationships with partner showrooms and internal service teams to drive business growth and deliver an exceptional client experience.

Responsibilities

• Own and manage relationships with assigned wholesale partners.
• Collaborate with sales leaders to define sales and marketing strategies; hold partner teams accountable for meeting monthly sales quotas.
• Conduct needs assessments, identify sales opportunities, and provide ongoing support to partner sales teams and showrooms to improve product knowledge and sales confidence.
• Ensure contract compliance and manage business unit to achieve ROI and stay within budget.
• Partner with internal cross functional teams to develop tools and resources to support wholesale partners.
• Review and adjust client marketing strategies and revenue targets on a monthly basis.
• Track weekly reports, monitor field activities, and manage appointment schedules across assigned partners.
• Oversee project pipeline, ensuring compliance with client management guidelines.
• Communicate business strategies and provide accurate forecasting by showroom.
• Strengthen partnerships to position Waterworks as the preferred vendor; develop strategies for preferred vendor status as needed.
• Share leads and address cross-channel business issues following client management protocols.
• Serve as escalation point for client issues unresolved by partner sales teams, coordinating with internal teams to resolve with urgency.
• Respond promptly to internal/external communications and model company values in all partnerships.
• Perform additional responsibilities as assigned.

Requirements

• Bachelor's degree or equivalent experience.
• 5+ years of sales experience in a showroom, retail, or architectural design firm, including 2+ years in sales management within a luxury brand.
• Strong industry connections within the luxury design trade.
• Self-motivated leader with excellent coaching, communication, and decision-making skills.
• Proven ability to negotiate, close deals, and influence at all levels.
• Strong multitasking and strategic-thinking abilities.
• Demonstrates trust, integrity, and professionalism.
• Proficient in Microsoft Office and familiar with CRM systems.
• Willingness to travel 60% or more to partner locations.
• Experience in plumbing, tile, or construction is a plus.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance