WIC Call Center Representative

$33,000 - $33,000/Yr

Clayton County Board Of Health - Jonesboro, GA

Full-time - Entry Level

Jonesboro, GA

Administration of Human Resource Programs

About the position

The WIC Call Center Representative position at the Clayton County Health District involves providing customer service support in the WIC (Women, Infant, and Children) Call Center. The role includes performing various clerical and administrative tasks, handling customer inquiries, and processing documents. The representative will work under broad supervision and is expected to operate standard office equipment while ensuring effective communication with clients.

Responsibilities

• Perform general secretarial, clerical, and administrative support functions in the WIC Call Center.
• Handle customer inquiries, questions, and complaints effectively.
• Enter data and process documents and records as required.
• Operate standard office equipment to assist in daily tasks.

Requirements

• High School diploma or GED.
• Six months of experience in customer service or handling inquiries.

Nice-to-haves

• Bilingual skills.
• Experience in WIC (Women, Infant, Children) programs.
• Previous call center experience.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance