Wifi Wireless Product Manager

$133,661 - $219,586/Yr

Altice USA - Bethpage, NY

Full-time - Mid Level

Bethpage, NY

Management of Companies and Enterprises

About the position

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. Reporting to the Director of Connectivity Service, Product Development, the Manager, Wi-Fi and Wireless Services will define, develop, evolve, and deliver new products and features for Altice USA's Wi-Fi and Wireless related product portfolio. The Manager is responsible for driving the development and ongoing life-cycle support for Altice Wi-Fi and Wireless solutions and any associated services. The Manager will partner with many different CTIO organizations and teams, including the CPE Design and Developments to define and develop solutions for both Residential and Business markets.

Responsibilities

• Develop and refine the Wi-Fi and wireless services technical roadmap, aligning it with the company's overall strategic goals.
• Define product vision, goals, and KPIs to guide product development efforts.
• Drive a matrix organization, that partners with business-oriented product partners, as well as cross functional technical resources, including product managers, engineers, designers, and other relevant roles.
• Oversee the end-to-end product development process, from idea generation to launch, ensuring products are delivered on time and within budget.
• Work closely with cross-functional teams, including Engineering, sales, marketing, and customer support, to gather input and ensure product-market fit.
• Prioritize features, enhancements, and bug fixes based on market demand and customer feedback.
• Manage the entire product lifecycle, including product launch, maintenance, and eventual retirement or replacement.
• Work with agile teams as they perform feature of design, development, testing.
• Continuously monitor product performance and customer satisfaction, making data-driven decisions for improvements.
• Ensure that product development activities align with revenue and profitability targets, including opportunities in wireless 'off-load'.
• Effectively communicate the Wi-Fi and wireless product strategies, updates, and performance metrics (in conjunction with the CPE Development engineering team) to executive leadership, stakeholders, and the broader organization.
• Collaborate with sales and marketing teams to create go-to-market strategies and sales enablement materials.
• Stay informed about industry regulations and compliance requirements relevant to Wi-fi and Wireless products and services.
• Conduct trials based on customer requirements and develop products in collaboration with the entire technology organization.
• Stay up to date with emerging technologies and industry trends to identify opportunities for innovation and product differentiation.
• Define and drive opportunities to enhance the customer experience, including evolution of Portals and the use of automation or AI/ML in the delivery and support of their products.

Requirements

• Bachelor's degree; MS or MBA preferred.
• Five to seven years' experience successfully managing high profile cross-functional products for major Telecommunication company.
• Minimum five years' experience in a product development and/or product operations role.
• Knowledge and extensive experience with Wi-Fi, FWA, Wireless (4G/5G) and private/unlicensed wireless (CBRS) is a must.
• Experience with broadband/cable background and heavily regulated B2B environment is desired.
• Extensive experience with engineering and technical architecture for various wireless solutions and differing deployment scenarios - ranging from homes to large outdoor venues is desired solutions.
• Proven experience with technical product management and product development.
• P&L knowledge with a strong track record of growth and accomplishments/achievements.
• Proven ability to collaborate across organizations.
• Analytical thinker who uses data to drive decisions and balances both short- and long-term needs of customers.
• Robust understanding of consumer behavior and experience using different channels to engage.
• Knowledge of Jira and Confluence.

Benefits

• Competitive salary based on skills and experience.
• Opportunities for continuous learning and engagement with customers.