WIM Account Opening and Maintenance Product Testing Team Manager

Wells Fargo - Saint Louis, MO

Full-time

Saint Louis, MO

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Business Execution Manager to lead the Business Testing for the Account Opening and Maintenance (AOM) Product Group within Wealth and Investment Management (WIM). This role focuses on delivering innovative account opening and maintenance solutions while overseeing a team of testers to ensure quality and alignment with business objectives. The manager will be responsible for User Acceptance Testing (UAT), end-to-end testing, and regression testing, requiring strong leadership and communication skills to coordinate with various stakeholders.

Responsibilities

• Guide the business and conduct User Acceptance Testing (UAT), end to end, and regression testing.
• Communicate and liaise with multiple stakeholders including Product Owners, Developers, and Scrum Masters.
• Partner with Product Owners to ensure effective use of methodologies and communicate test strategies, test progress and results, issues, and other relevant information to product stakeholders.
• Define the strategy and negotiate the ongoing purpose of test deliverables.
• Ensure appropriate planning and management of the test resources.
• Assess the progress and effectiveness of the test team.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the product and WIM.
• Act as an escalation point for testing issues and work with product leadership to resolve.
• Manage the UAT Test Team.
• Conduct defect triaging and prioritization including optimizing fix approach and retesting.

Requirements

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education.
• 2+ years Leadership experience.

Nice-to-haves

• Experience leading a large group of testers, ideally user acceptance testers, located in multiple sites.
• Experience in test schedule development and preparation/review of test reports.
• Knowledge and understanding of product life cycle development and implementation.
• Proficient at managing multiple large efforts simultaneously, in an environment with ambiguity.
• High degree of initiative and autonomy and must be able to function successfully as part of a team.
• Ability to assess issues, make quick decisions, implement solutions, and influence change.
• Ability to communicate effectively, in both written and verbal formats, with senior-level leaders; demonstrated ability to bridge communication gaps between technical, product, and business partners.
• Ability to manage process improvement initiatives to optimize operational effectiveness and efficiencies.
• Outstanding problem solving, organizational, multi-tasking, and prioritizing skills.
• 5+ years working in/with financial services partners on product strategy/product development; to include industry knowledge and experience working with Wells Fargo Wealth and Investment Management.
• Experience with client onboarding processes/solutions.
• Experience with Jira.
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.