Windchill Business Systems Analyst

$99,487 - $149,235/Yr

Intel - Albany, NY

Full-time - Mid Level

Hybrid - Albany, NY

Computer and Electronic Product Manufacturing

About the position

The Windchill PLM Business/Systems Analyst will play a crucial role in Intel's Equipment Configuration Management Program team, focusing on the internal foundry model transformation within the Supply Chain. This position involves gathering requirements, understanding complex data structures, and enabling workflow capabilities for both internal and external users, while integrating with various planning and enterprise systems.

Responsibilities

• Collecting and analyzing information from system users to formulate the scope and objectives of the system to meet business outcomes.
• Documenting business processes and gaining alignment across business groups.
• Working closely with business stakeholders to develop and deliver training and maintain application documentation.
• Developing use cases, business scenarios, and/or demos; planning and coordinating testing and providing end user support.
• Creating and maintaining dashboards and reports.

Requirements

• Bachelor's Degree in Engineering, Computer Science or other STEM related degree.
• 4+ years of experience in Windchill PLM 12, PDMLink, ProjectLink, and PTC's product suite.
• Experience with Windchill Platform Structures Management, Part Classification, and Supplier Management (SUMA).
• Data and system management experience including data imports/exports and in-app business support.
• Customer interfacing experience to coordinate requirements, status updates, and enhancements.
• Familiarity with Agile/Scrum and ITIL methodologies, and tools such as Jira and ServiceNow.
• Experience in developing and delivering end user training.
• SIT & UAT Testing experience, deployment, and go-live support.

Nice-to-haves

• Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models.
• Understanding of BOM Structures.
• PTC Windchill Business Administration Certification.
• SCRUM Certification.

Benefits

• Competitive pay
• Stock options
• Bonuses
• Health benefits
• Retirement plans
• Vacation time