Windchill Business Systems Analyst

$99,487 - $149,235/Yr

Intel - Austin, TX

Full-time - Mid Level

Hybrid - Austin, TX

Computer and Electronic Product Manufacturing

About the position

The Equipment Configuration Management team in Supply Chain IT at Intel is seeking an experienced Windchill PLM Business/Systems Analyst. This role is pivotal in supporting the internal foundry model as part of Intel's IDM 2.0 strategy, focusing on the creation and maintenance of a single source of record for factory equipment configurations and their respective bill of materials (BOM) in Windchill. The analyst will gather requirements, document business processes, and provide training and support to users, ensuring effective integration with other planning and enterprise systems.

Responsibilities

• Collecting and analyzing information from system users to formulate the scope and objectives of the system to meet business outcomes.
• Documenting business processes and gaining alignment across business groups.
• Working closely with business stakeholders to develop and deliver training and maintain application documentation.
• Developing use cases, business scenarios, and/or demos; planning and coordinating testing and providing end user support.
• Creating and maintaining dashboards and reports.

Requirements

• Bachelor's Degree in Engineering, Computer Science or other STEM related degree.
• 4+ years of experience in Windchill PLM 12, PDMLink, ProjectLink, and PTC's product suite.
• Experience with Windchill Platform Structures Management, Part Classification, and Supplier Management (SUMA).
• Data and system management experience including data imports/exports and in-app business support.
• Customer interfacing experience to coordinate requirements, status updates, and enhancements.
• Familiarity with Agile/Scrum and ITIL methodologies, and tools such as Jira and ServiceNow.
• Experience in developing and delivering end user training.
• SIT & UAT Testing experience, deployment, and go-live support.

Nice-to-haves

• Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models.
• Understanding of BOM Structures.
• PTC Windchill Business Administration certification.
• SCRUM Certification.

Benefits

• Competitive pay
• Stock options
• Bonuses
• Health benefits
• Retirement plans
• Vacation time