Windchill System Administrator- $150k Remote No C2C

Full-time

Onsite - Helena, MT

Administrative and Support Services

About the position

The position involves collaborating with cross-functional teams to translate business requirements into technical solutions, specifically focusing on the Windchill and ThingWorx Navigate software. The role requires optimizing AWS infrastructure for performance, scalability, and cost savings, as well as maintaining and upgrading Windchill applications. The candidate will also be responsible for comprehensive testing, debugging, and developing technical documentation while staying updated with industry best practices.

Responsibilities

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Review and confirm existing AWS infrastructure to recommend and implement optimizations for performance, scalability, and cost savings.
• Design, develop, and maintain a Windchill & ThingWorx Navigate image for Windchill developers.
• Install and perform upgrades of Windchill, applying critical patch sets and fixing security vulnerabilities regularly.
• Perform rehosts and data refreshes on non-production environments as needed.
• Conduct comprehensive testing, including unit, integration, and system testing, ensuring application infrastructure and performance are maintained.
• Work with the Windchill production sustainment team to debug and resolve complex application/customization defects and issues.
• Develop and maintain technical documentation for all environment infrastructure.
• Stay up to date with the latest Windchill developments and AWS industry best practices.

Requirements

• Currently hold an active U.S. security clearance.
• Currently hold PTC certifications for Windchill.
• Currently hold relevant AWS certifications.
• Bachelor's degree in information technology, computer science, software engineering, or another engineering discipline.
• Minimum 5 years of experience working with PTC's Windchill PLM & ThingWorx Navigate software, specifically performing installations, patching, upgrades, and rehosts.
• Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill.
• Experience managing Ansible playbooks.
• Experience with Windchill, ThingWorx Navigate, and AWS licensure.
• Experience maintaining and optimizing performance of Windchill version 12 and ThingWorx version 9.
• Experience diagnosing networking-related issues.
• Experience managing Active Directory and AppStream.
• Experience reviewing and applying security STIGs on Windows and Linux.
• Experience collaborating with the PTC Technical Support & R D organizations.
• Experience collaborating with AWS Technical Support.
• Experience setting up and working with virtualized environments hosting Windchill.
• Experience with installation and maintenance of an Oracle database.
• Proficiency in Red Hat Enterprise Linux Version 8 and Windows Server administration, as well as scripting for Windchill implementations.
• Knowledge of Windchill System & Business Administration, including security configurations.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Strong documentation skills.
• Ability to work independently and as part of a team.

Nice-to-haves

• Experience with database management systems (e.g., Oracle and SQL Server) and SQL scripting.
• Experience with and certifications in Agile software development methodologies.
• Experience with Fortify or other SAST security scanning tools.
• Familiarity with CI/CD pipelines and code management leveraging GIT.