Windows System Administrator

$90,000 - $105,000/Yr

Securevision Pte Ltd - Albuquerque, NM

Full-time - Mid Level

Hybrid - Albuquerque, NM

Broadcasting and Content Providers

About the position

As a Systems Administrator at SecureVision, LLC, you will be responsible for providing Tier 2 and Tier 3 support for Unix and Windows workstations and servers. This role involves coordinating site visits, upgrades, and providing both on-site and remote resolution support for trouble calls. You will manage desktop and server systems connected to local and wide area networks, ensuring the integrity and performance of IT systems in support of business processing requirements.

Responsibilities

• Systems administration of desktop and server systems connected to local and wide area networks.
• Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Install/load operating system and application software.
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.
• Troubleshoot, maintain integrity, and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products.
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment.
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers.
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans.
• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS.
• Maintain operational, configuration, and other standard operating procedures (SOPs).
• Verify system availability with existing Enterprise tools.

Requirements

• Bachelor's Degree and 4+ years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire.
• TS/SCI Clearance required and eligibility to obtain CI Poly.
• UNIX, Windows, and/or Storage administration experience.
• Experience working with trouble reporting and tracking systems such as Service+.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance
• Profit sharing
• Yearly pay