Windows System Administrator

Unisys - Hopkins, MN

Full-time

Hopkins, MN

Professional, Scientific, and Technical Services

About the position

At Unisys, we are a global information technology company dedicated to building high-performance, security-centric solutions that can help change the world. Our vision is to enhance people's lives through secure and reliable advanced technology. In this role, you will have the opportunity to learn new skills, apply your expertise, and solve complex problems using cutting-edge technologies and solutions. You will be part of a diverse global team that supports you, drives change, and consistently delivers successful results. Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making the world a safer and more secure place to live and work. We believe in better lives, and we invite you to join us in this mission!

Responsibilities

• Responsible for supporting the functionality and efficiency of one or more operating systems.
• Deliver second level remote hardware and software/OS support services to clients to resolve product use and multi-product/platform problems and questions relating to enterprise systems, networks and application software, as well as desktop applications.
• Perform remote installation of applications to users and servers.
• Responsible for user administration, monitoring of servers, and monitoring antivirus updates.
• Perform daily checks on servers, analyze logs.
• Conduct incident investigation and advanced troubleshooting of incidents, providing technical solutions to a wide range of difficult problems.
• Resolve well-defined incidents using documented procedures.
• Execute complex changes, prepare and execute changes per implementation plans.
• Coordinate critical customer issues as well as new product and/or system implementations.
• Relay alerts and situation status information to both client and Unisys management.
• Provide referrals and/or dispatches to service providers to ensure that the client's service level and technical requirements are met.
• May prepare technical documentation and ensure that technical and customer documentation is clear, accurate and complete.
• May develop and conduct user training, technical training and orientation.
• May lead small teams on defined projects.

Requirements

• University degree or equivalent education and experience.
• Minimum of 6 years domain experience.
• Strong understanding of a large server environment (i.e. Windows, Unix, Linux, Mainframe).

Nice-to-haves

• Recommended Certifications: VDI - CCA (Citrix), Windows - VMware (VCP), MCSE Cloud platform, AWS Cloud Practitioner Associate.