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Jacobs Levy Equity Management - Florham Park, NJ
posted 4 days ago
About the position
This position is focused on managing our corporate network, servers, and virtual desktop infrastructure. The successful candidate will play an important role in our Information Technology team and work on many advanced technologies, including managing IT infrastructure operations, servers, responding to user's help desk requests, and working with vendors to troubleshoot and upgrade hardware and software. The successful candidate must be familiar with VMWare, managing networks, Windows system administration, desktop support and storage area network.
Responsibilities
- Assist in managing IT Infrastructure operations (Physical/Virtual Servers, Networking Connectivity, Storage Network, VDI Help Desk Support, Daily Backup, VOIP Phone System).
- Install and upgrade servers following established guidelines.
- Responsible for production and all operational aspects of the on-prem and AWS cloud infrastructure.
- Maintain IT documentation when changes are made; assist in the development of IT strategic plans; develop IT plans and recommendations for management.
- Coordinate and implement off-hours server patch management.
- Monitor and review EDR/XDR alerts (events, security, and firewall, etc.) and resolve related issues.
- Respond to user's help desk requests and keep them informed through problem resolution. Properly document the tasks performed to resolve each ticket.
- Communicate with vendors to troubleshoot, fix, upgrade, and improve hardware and software.
Requirements
- Bachelor's degree in Computer Science or related engineering field, Master's degree a plus.
- 2+ years of experience with VMWare.
- 2+ years of experience in managing networks, Windows system administration and desktop support.
- 1+ years of experience in storage area network.
- Experience with AWS Cloud a plus.
- Willing to manage help desk issues.
- Ability to monitor technology changes and security information.
- Strong technical understanding of network architectural principles.
- Ability to balance and prioritize multiple projects and requests, meet deadlines, and produce accurate results in fast-paced environment.
- Good communication skills and the ability to work well in a team and provide support to end users.
