US Bank - Saint Paul, MN
posted 5 months ago
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. As a Wire Transfer Fraud Analyst, you will monitor account activity to identify fraudulent financial transactions and violations. Your role will involve securing accounts to prevent losses and working with internal departments to validate that charges are authorized. You will also collaborate with merchants to resolve customer service issues or fraudulent activity, while maintaining merchant processing statistics and records. This position requires a keen eye for detail and the ability to interpret technical and administrative instructions to effectively address recurring questions and guide problem-solving efforts. The ideal candidate will have a strong background in loss mitigation and effective communication skills, both verbal and written. Proficiency in computer navigation using various software packages, including Microsoft Office applications, is essential. A high school diploma or equivalent is required, along with typically seven or more years of related work experience. An Associate's or Bachelor's degree in business or computer science is preferred, but not mandatory.