Wireless Network Aruba SME

Stellent It Llc - Davie, FL

Full-time

Davie, FL

Professional, Scientific, and Technical Services

About the position

The Wireless Network Aruba SME role is focused on providing specialized expertise in wireless networking, particularly with Aruba technologies. This position involves collaborating with various teams to implement technical requirements, support network operations, and ensure optimal performance of wireless networks. The role requires a proactive approach to problem-solving and the ability to manage incidents and service requests effectively.

Responsibilities

• Work with internal and external third parties, including software and systems engineering teams, to understand and implement technical requirements.
• Document design, implementation, and final configuration findings for both new and existing techniques and equipment.
• Provide support for incidents and service requests.
• Resolve network issues; complete audits; identify trends; determine system improvements; implement changes.
• Escalate problems to vendors and/or senior management for resolution.
• Create and manage problem tickets with vendors.
• Contribute to strategic plans and reviews; prepare and complete action plans; design cost-effective networks which follow industry best practices.
• Develop network design and operational objectives by designing and engineering, evaluating, recommending, formulating, testing, and implementing plans for current and new technology.
• Maintain a healthy network by monitoring and evaluating network availability, utilization, throughput, and latency to mitigate and prevent future issues.
• Responsible for the creation and maintenance of technical documentation.
• Provide on-call and critical incident response 24 x 7 x 365.
• Support occasional night and weekend activities.
• Participate in the on-call rotation.

Requirements

• Experience with Cisco Webex and Aruba Wireless technologies.
• Strong knowledge of wireless networking principles and practices.
• Ability to document technical findings and configurations effectively.
• Experience in incident management and problem resolution in a network environment.
• Familiarity with network monitoring tools and techniques.

Nice-to-haves

• Experience with network audits and trend analysis.
• Knowledge of industry best practices for network design and implementation.