Cellular World At&T Authorized Retailer - Lakeland, FL

posted 2 months ago

Full-time - Entry Level
Lakeland, FL
101-250 employees

About the position

The AT&T Wireless Retail Sales Consultant at Cellular World is responsible for providing exceptional customer service while promoting and selling AT&T's products and services. This role involves meeting sales objectives, assisting with store operations, and ensuring customer satisfaction in a fast-paced retail environment.

Responsibilities

  • Represent the company and the AT&T brand with professionalism and courtesy.
  • Meet and exceed monthly sales goals.
  • Assist with store operations including inventory management, merchandising, and maintaining store appearance.
  • Provide exemplary customer service and support to customers.
  • Engage with customers to understand their needs and recommend appropriate solutions.

Requirements

  • Excellent communication and interpersonal skills.
  • A great, outgoing personality.
  • Tech-savvy with a passion for working with interactive technology.
  • Commitment to customer service, honesty, and integrity.
  • Flexibility to work weekends, evenings, and holidays as required.
  • Ability to stand for extended periods while assisting customers.
  • Must be at least 18 years of age.

Nice-to-haves

  • Experience in retail sales or customer service.
  • Background in technology or telecommunications.

Benefits

  • 401(k) plan with company contribution.
  • 401(k) matching.
  • Dental insurance.
  • Disability insurance.
  • Employee discount on AT&T's premium wireless service and select accessories.
  • Health insurance.
  • Opportunities for advancement.
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