Wireless Retail Sales Manager

$60,000 - $60,000/Yr

Your Wireless Inc. - Verizon Wireless Authorized Retailer - McLean, VA

Full-time - Entry Level

McLean, VA

251-500 employees

About the position

The Wireless Retail Sales Manager at Your Wireless Inc. is responsible for leading a team of retail sales associates to provide exceptional customer service and drive sales of Verizon Wireless products and services. This role involves managing daily operations, ensuring team performance, and fostering a positive work environment while achieving sales targets and enhancing customer experiences.

Responsibilities

• Create an ideal customer experience for each customer, every day.
• Assist new and existing customers throughout the sales process.
• Educate customers on all Verizon Products and Services offered.
• Produce sufficient sales to meet and exceed company and location production standards.
• Handle all customer situations to completely satisfy customers' needs.
• Assist the Store Manager and Assistant Manager with assigned tasks.
• Complete all required training as directed by Your Wireless and Verizon Wireless.
• Set an example of personal and professional conduct for employees and others.
• Develop professional skills to take on additional responsibilities for career advancement.

Requirements

• 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
• High school diploma or equivalent is preferred.
• Proof of achievement in prior sales and customer service roles.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Ability to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the US.

Nice-to-haves

• Experience in outbound activities to drive customers into locations.
• Ability to travel to various locations as business needs dictate.

Benefits

• 401(k)
• Employee discount
• Flexible schedule
• Opportunities for advancement
• Great Healthcare program
• Personal Time Off (5 days in Year 1, 10 days in Year 2, 15 days in Year 3 and beyond)
• Employee discounts on Verizon Wireless Service and devices
• Fun working atmosphere
• Sales contests with prizes and trips