Wireless Sales Associate - T-Mobile Neighborhood Specialist -

Gp Mobile - Everett, WA

Part-time,Full-time - Entry Level

Everett, WA

Telecommunications

About the position

The Retail Sales Representative (RSR) at GP Mobile serves as a brand ambassador for T-Mobile, engaging customers in a fast-paced retail environment. This role focuses on building relationships, providing exceptional customer service, and demonstrating the latest technology to meet customer needs. RSRs are expected to complete training and develop skills to enhance the customer experience while contributing to team initiatives and fostering an inclusive environment.

Responsibilities

• Help customers continue their shopping journey, whether online, through Customer Care, or in-store.
• Provide hands-on demonstrations of the latest technology in-store.
• Engage in side-by-side selling to find personalized solutions for customers.
• Approach service and sales needs with composure, integrity, and compassion.
• Utilize digital tools to demonstrate T-Mobile's coverage and services.
• Complete training on T-Mobile in-store experience and new skills.
• Establish relationships with T-Mobile employees across channels to enhance customer experience.
• Identify and hand off small business leads.
• Support team initiatives and create an inclusive environment.

Requirements

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• 6 months of customer service and/or sales experience, preferably in a retail environment.

Nice-to-haves

• Bilingual candidates are encouraged to apply.

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources