Wireless Sales Manager W0035 / W0043

OSL Retail - Manhattan, KS

Full-time - Mid Level

Manhattan, KS

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Wireless Sales Manager is responsible for leading a team of wireless retail professionals to deliver exceptional in-store sales experiences. This role focuses on achieving sales targets, operational excellence, and ensuring a high-quality customer experience. The manager will inspire and develop team members while maintaining compliance with operational guidelines and fostering an inclusive work environment.

Responsibilities

• Achieve all key business objectives including sales, revenue, and client experience.
• Follow operational guidelines to ensure compliance standards are met.
• Communicate effectively to achieve sales targets including new activations and upgrades.
• Proactively contact customers and execute the OSL sales program steps.
• Develop realistic action plans within time and resource constraints.
• Provide coaching and mentoring to the team on salesmanship and customer experience.
• Ensure appropriate staffing levels according to payroll guidelines.
• Record all scheduled shifts and ensure proper clocking in/out as per guidelines.
• Follow progressive performance management guidelines as required.
• Ensure compliance with store safety and security policies.
• Participate in special projects as needed.

Requirements

• 2 - 3 years of retail and management experience.
• Experience in the wireless or electronics sectors is an asset.
• Proven ability to drive sales and service while achieving operational standards.
• Proven ability to manage a team effectively.
• Strong communication and presentation skills.
• Customer service orientation with a sense of urgency and detail-oriented approach.
• Proficiency in Microsoft Office applications.

Nice-to-haves

• Experience in recruitment and human resources management.
• Ability to work evenings and weekends.

Benefits

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Referral program