Wireless Zone Sales Consultant

Wireless Zone - Cumberland, RI - North Kingstown, RI

Full-time - Entry Level

North Kingstown, RI

251-500 employees

About the position

The Wireless Sales Consultant at Wireless Zone is responsible for selling Verizon Wireless cellular services and products while providing exceptional customer service. This role requires a high-energy individual who is knowledgeable about communication technology and can effectively engage with customers to meet their needs. The position offers opportunities for growth within a fun and fast-paced work environment.

Responsibilities

• Sell all products and services offered by the Company.
• Meet all sales objectives.
• Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing completed orders.
• Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.
• Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
• Handle service inquiries from customers.
• Provide efficient, courteous customer service and assistance in all aspects of product offerings and services.

Requirements

• 1-3 years retail/customer facing/sales experience preferred.
• Using competitive spirit to meet and exceed assigned sales goals.
• Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
• Understanding customers' needs and helping them discover how our products meet those needs.
• Multi-tasking in a fast-paced team environment.
• Working a variety of hours including weekends, evenings, and holidays involving occasional overtime.
• Educating and engaging customers through product demonstrations.
• Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone, or written note.

Benefits

• Paid time off
• Medical/dental insurance
• Ongoing training on the latest technology
• Competitive pay (base plus commission)
• A fun, fast-paced work environment
• Opportunities for growth within a growing company