Wireless Zone Store Manager

About the position

The Wireless Store Manager at Wireless Zone is responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and driving sales performance. This role involves managing a team, meeting sales objectives, and maintaining a strong knowledge of products and services offered by the company. The ideal candidate will be energetic, customer-focused, and passionate about technology, with opportunities for growth within a rapidly expanding company.

Responsibilities

• Sell all products and services offered by the company.
• Meet all sales objectives.
• Handle all administrative aspects of the sale including completing customer contracts and warranties.
• Pull products from inventory and accept customer payments.
• File completed orders and maintain strong knowledge of all company products, accessories, pricing plans, promotions, and service features.
• Provide critical market feedback to the Store Manager regarding local competition and product/service needs.
• Handle service inquiries from customers and provide efficient, courteous customer service.
• Coach, train, and develop store staff.

Requirements

• 1-3 years of retail/customer facing/sales experience preferred.
• 1-3 years of management experience preferred.
• Strong customer service skills.
• Ability to multi-task in a fast-paced team environment.
• Understanding of customers' needs and how products meet those needs.

Nice-to-haves

• Experience with product demonstrations.
• Knowledge of competitive offers in the wireless market.

Benefits

• Health insurance
• Dental insurance
• Paid time off