WM Way Manager - Collections

About the position

Functions as a corporate resource to area WM Way Managers, Optimization Directors, and Operations Directors. Provides business expertise while conducting highly complex business process analyses, needs assessments, and preliminary cost/benefit analyses to align business solutions with the company strategy and initiatives. May have one or more direct report.

Responsibilities

• Aligning Performance for Success - Focusing and guiding others in accomplishing work objectives.
• Building Partnerships - Identifying opportunities and taking action to build strategic relationships between teams, departments units, or organizations to help achieve business goals.
• Building Trust - Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
• Coaching and Developing others - Mindset and coaching development across the area. Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.
• Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Facilitating Change - Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities, facilitating the implementation and acceptance of change within the workplace.
• High-Impact Communication - Clearly and succinctly conveying information and ideals to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others' thoughts and actions.
• Planning and Organizing - Establishing courses of action for self and others to ensure that work is completed efficiently.
• Influence - Having a positive impact on others (senior leaders, peers, & front-line personnel), to persuade or convince them to gain their support. Persuasive and engaging, to the point of building buy-in from key stakeholders.
• Demonstrates Self Awareness - Demonstrates awareness, accurate assessment and control of one's own emotional state, attitudes, beliefs system, image, and strengths in a way to maintain momentum, personal effectiveness, and emotional stability, even in the face of adversity, provocation, stress and/or high workload.
• Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; can comfortably handle risk and uncertainty. Accepts change in the job requirements, schedules, or work environments as part of the job. Adaptable with the unknown.

Requirements

• Bachelor's Degree (accredited), or in lieu of degree
• High School Diploma (accredited) and four (4) years of relevant work experience
• 5 years of relevant work experience (in addition to education requirement)
• Valid Driver's License
• 100% Remote
• Travel 50-70%

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation
• Holidays
• Personal Days