Womens Business Center (WBC) Project Coordinator

$40,000 - $50,000/Yr

The Catalyst Center For Business & Entrepreneurship - Huntsville, AL

Full-time - Entry Level

Huntsville, AL

About the position

The Women's Business Center (WBC) Project Coordinator at The Catalyst Center for Business and Entrepreneurship plays a vital role in supporting the Project Manager in executing various administrative and operational functions essential for the sustainability and success of projects aimed at assisting entrepreneurs and small business owners. This position is integral to ensuring that the center meets grantor-defined targets, strategies, and goals. The Project Coordinator will be involved in the development of project plans, schedules, and activities, ensuring that all tasks are aligned with the center's mission to provide best-in-class coaching and relevant programs for small businesses. In this role, the Project Coordinator will maintain the Client Relations Management (CRM) database, ensuring the accuracy of client records and documentation of client engagement. This includes managing new client intake processes and coordinating coaching sessions and training in consultation with the Project/Program Manager. The coordinator will also be responsible for maintaining the project calendar and coordinating marketing activities with the marketing team, as well as supporting the recruitment of business coaches, speakers, sponsors, and other program stakeholders. The Project Coordinator will organize and support meetings and events with clients, partners, and stakeholders, representing The Catalyst at various events and conferences. This includes facilitating meetings by scheduling, creating agendas, and following up on action items. A key aspect of this role is to facilitate and nurture long-term relationships with clients, ensuring their ongoing engagement and satisfaction with the services provided by The Catalyst Center. Adherence to the center's Standard Operating Procedures is crucial across all aspects of project execution and implementation, and the coordinator will also provide project administrative duties and other tasks as assigned.

Responsibilities

• Assist the Project/Program Manager in the development of project plans, schedules, and activities as directed.
• Maintain the Client Relations Management (CRM) database and ensure the accuracy of new and existing client records and documentation of client engagement.
• Responsible for new client intake, and in consultation with Project/Program Manager, coordinate coaching sessions and training for clients.
• Maintain project calendar and coordinate marketing activities with the Marketing team.
• Support recruitment of business coaches, speakers, sponsors, and program stakeholders.
• Organize and support meetings and events with clients, partners, and stakeholders.
• Represent The Catalyst at events and conferences.
• Facilitate meetings, including scheduling, agenda creation, and follow-up on action items.
• Facilitate and nurture long-term relationships with clients, ensuring their ongoing engagement and satisfaction.
• Adhere to The Catalyst Center Standard Operating Procedures across all aspects of project execution and implementation.
• Support The Catalyst Center business events, as needed.
• Provide project administrative duties and other duties as assigned.

Requirements

• College degree preferred or at least five years of compatible work experience.
• Competency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• Proficiency with file management and customer relationship management (CRM) software.
• Project Management skills preferred.
• Event planning is a plus but not required.
• Ability to communicate well: listening, verbal, and written mediums with co-workers, clients, vendors, and others courteously and professionally.
• Ability to simultaneously deal with a diverse group of external callers, visitors, and internal contacts.
• Commitment to keeping management informed of activities and any significant problems.
• Ability to work independently with accountability for accurate and complete results.
• Extremely organized and exceptionally detail-oriented.
• Works well both independently and in a team environment.
• Energetic in a fast-paced work environment.
• Able to analyze information and respond appropriately.
• Capable of performing mathematical calculations.
• Ability to manage time wisely and prioritize tasks.
• Ability to multi-task in a pleasant manner, work well under pressure and in a high-pace environment, and meet deadlines.

Nice-to-haves

• Event planning experience is a plus.