Womens Community Living Leader

$49,680 - $62,100/Yr

Atlanta Mission - Atlanta, GA

posted 4 months ago

Full-time - Mid Level
Atlanta, GA
Social Assistance

About the position

The Community Living Leader at Atlanta Mission plays a vital role in providing leadership and support to Community Living Assistants (CLAs) and clients within a Christian ministry context. This position is essential for ensuring that the mission's values are upheld while delivering life-transforming experiences to those served. The Community Living Leader supervises team members across various shifts, including weekends, and is responsible for overseeing the daily operations of community living services. This includes providing guidance, training, and performance management to CLAs, ensuring that they are equipped to meet the needs of clients effectively. In this role, the Community Living Leader will plan the utilization of the team, assign duties, and serve as a backup during the absence of CLAs. They will prepare monthly schedules to ensure adequate shift coverage and develop and update manuals that document community living guidelines, policies, and procedures. The leader will also be responsible for setting goals and plans to prioritize and organize community living-related job duties, resolving conflicts, and providing resolutions for clients as needed. Additionally, the Community Living Leader will track bed counts, assignments, and movements of clients, manage communication between clients and team members, and ensure that service delivery is complete. They will work closely with the Client Support Services team to maintain cleanliness and safety within the facility and collaborate with Volunteer/Partnerships Coordinators to implement volunteer services. Monthly statistical and narrative reports will be prepared, and the leader will assist with public relations and marketing efforts by leading in-house tours. This position requires a commitment to the mission's Christ-centered values, including serving humbly, stewarding resources wisely, innovating courageously, celebrating joyfully, and fostering unity.

Responsibilities

  • Provides oversight and direction to all Community Living Assistants by providing supervision, guidance, training, accountability, and performance management.
  • Plans utilization of team, assigns duties, and serves as backup during the absence of Community Living Assistants.
  • Prepares monthly schedule for team members, ensuring adequate shift coverage.
  • Develops and updates manuals for documentation of community living guidelines, policies, procedures, and Community Living Assistant responsibilities.
  • Develops goals and plans to prioritize, organize, and accomplish community living-related job duties.
  • Resolves conflict and provides resolution for clients.
  • Tracks bed count, bed assignments, and bed movement of clients.
  • Coordinates and manages communication between clients and team members and follows up to ensure complete service delivery.
  • Works closely with Client Support Services team to ensure cleanliness of facility, safety and security precautions are followed, and any other facility items related to community living.
  • Works directly with Volunteer/Partnerships Coordinators in implementation of volunteer services.
  • Prepares monthly statistical and narrative reports.
  • Assists with the public relations/marketing/development teams by leading in-house tours.

Requirements

  • At least 1 year of supervisory experience.
  • Excellent listening skills with the ability to encourage communication.
  • Strong conflict-resolution and crisis intervention skills.
  • Efficient with Microsoft Office applications.
  • Documentation of reference from at least one professional that can attest to skill capability and to the suitability of working with or around at-risk populations.
  • Believes and commits to Atlanta Mission's Statement of Faith.

Benefits

  • Retirement Savings with Matching Contribution
  • Medical Insurance
  • Dental & Vision Insurance
  • Employer Paid Benefits: 10 Paid Holidays
  • Paid Time Off
  • Life Insurance
  • Short-Term Disability
  • Travel Assistance Program
  • Employee Assistance Program (EAP)
  • Medical Concierge
  • Spiritual & Professional Training & Development
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