WordPress Server Tech

Americaneagle.Com - Des Plaines, IL

Full-time - Mid Level

Des Plaines, IL

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Americaneagle.com is a family-owned web design, development, and digital marketing agency that believes in the transformative power of technology for business practices. We are currently seeking a talented Web Operations Technician with expertise in WordPress to join our team. In this role, you will be crucial in building, supporting, and hosting WordPress websites for our diverse clientele across various industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, and transportation. The ideal candidate will have a strong background in WordPress best practices and experience managing hosting platforms such as WPEngine and WordPress VIP. Familiarity with performance monitoring tools like New Relic and plugin management is also essential. As a Web Operations Technician, your responsibilities will include deploying and maintaining WordPress websites, ensuring they perform optimally, are secure, and reliable. You will collaborate closely with our development and design teams to implement new features, enhancements, and updates to our clients' websites. Monitoring website performance using tools like New Relic will be a key part of your role, as you will need to identify and resolve any issues that arise. Additionally, you will manage WordPress hosting platforms, including server configuration, backups, and troubleshooting, while also providing technical support to clients for any website-related inquiries or issues. Staying updated on the latest WordPress trends, best practices, and security vulnerabilities will be essential to your success in this position.

Responsibilities

• Deploy and maintain WordPress websites for our clients, ensuring optimal performance, security, and reliability
• Collaborate with our development and design teams to implement website features, enhancements, and updates
• Monitor website performance using tools like New Relic, identifying and resolving any issues that may arise
• Manage WordPress hosting platforms such as WPEngine and WordPress VIP, including server configuration, backups, and troubleshooting
• Install, configure, and maintain WordPress plugins, ensuring compatibility and security
• Provide technical support to clients, addressing any website-related inquiries or issues in a timely and professional manner
• Stay updated on the latest WordPress trends, best practices, and security vulnerabilities

Requirements

• Solid understanding of WordPress architecture, themes, and plugins
• Experience working with WordPress hosting platforms, particularly WPEngine and WordPress VIP
• Proficiency in tools like New Relic for monitoring website performance
• Familiarity with WordPress plugin managers and the ability to troubleshoot plugin conflicts
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and collaborate effectively within a team
• 3+ years of experience is preferred

Benefits

• Innovative and dynamic projects for worldwide top brands
• Working with more recent technologies
• Sharpen your skills in instructor-led trainings and lunch and learns
• We cover costs for certifications and participation in events
• Generous compensation package
• Flexible working hours
• Additional health insurance that guarantees fast access to contracted health services
• Multisport card
• 25 days paid holidays
• Campus X membership benefits
• We reimburse for certifications and participate in events like hackathons