Work From Home Payment Specialist

About the position

As a Payment Specialist, you will be responsible for maintaining positive customer relations by effectively negotiating customer relations while answering incoming phone calls. You will address various types of customer inquiries and concerns pertaining to account information and credit status. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard while speaking with customers on the phone. SC Data Center Inc. offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. Your next opportunity is just a few steps away!

Responsibilities

• Maintain positive customer relations by effectively negotiating customer relations while answering incoming phone calls.
• Address various types of customer inquiries and concerns pertaining to account information and credit status.
• Navigate through multiple systems and enter information using your keyboard while speaking with customers.

Requirements

• Candidates must be 18 years or older and reside in Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Missouri, North Carolina, or Wisconsin.
• High level of computer knowledge required for navigating multiple systems.
• Ability to enter information using a keyboard while on the phone.

Nice-to-haves

• Webcams are recommended (not required).
• Dual monitors recommended (not required).
• Minimum monitor size of 17+ inches recommended (not required).
• External mouse recommended (not required).

Benefits

• Flexible work schedules
• Paid training
• Employee discounts up to 50%
• Booster Discount Certificates for free company products
• Performance Based Pay/Incentives for job performance
• Shift Premium pay for 2nd, 3rd, and Weekend shifts
• Holiday Pay for employees returning for their fifth consecutive season
• Safety and Attendance Incentives
• Employee sales program with discounts ranging from 45% to 50% off
• Discounted products offered at Employee Only Stores