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Mercy Health - Cincinnati, OH
posted 2 months ago
About the position
The Work/Life Services Specialist at Bon Secours Mercy Health is responsible for supporting the day-to-day operations of various programs that enhance the associate experience. This remote position involves collaborating with stakeholders to improve recognition and work/life programs, managing associate experiences, and providing data insights to support decision-making. The role aims to foster a culture of recognition and ensure effective program delivery across the organization.
Responsibilities
- Ensure adherence to program standards and consistency in the implementation of recognition and work/life programs.
- Engage associates in recognition and work/life programs through effective collaboration and communication.
- Manage and review associate experiences through ServiceNow, handling exceptions and appeals efficiently.
- Implement improvements to optimize the delivery of services across the functional suite.
- Assist in tracking program utilization and outcomes, providing data insights for decision making.
- Ensure application processes are user-friendly and comply with established guidelines.
- Inspire a grassroots group of associates to promote recognition and work/life services.
Requirements
- Bachelor's Degree in Health Promotion, Human Resources, Organizational Leadership, Public Health, or related field.
- 2 years of recent experience in workforce well-being, recognition, and work/life services.
Nice-to-haves
- Master's in Public Health, Organizational Leadership, or related field (preferred).
- 3+ years of recent experience in workforce well-being, recognition, and work/life services (preferred).
- Experience with Achievers Software as a service (SaaS) (preferred).
- Experience with ServiceNow (preferred).
Benefits
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance with AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
