Workday System Administrator

Fairfield University - Fairfield, CT

Full-time

Hybrid - Fairfield, CT

Educational Services

About the position

The Workday System Administrator at Fairfield University is a key member of the Enterprise Systems team, responsible for supporting the Director of Enterprise Systems and cross-functional leads. This role involves managing the Workday platform, including HCM, Finance, Payroll, and Student applications, with a focus on security administration, business process optimization, and compliance. The administrator will also monitor new Workday features, conduct audits, and provide training to ensure effective use of the system across the organization.

Responsibilities

• Serve as the primary administrator for the Workday platform, responsible for configuration, maintenance, data loads, integrations, upgrades, optimization, and security-related questions.
• Manage and maintain security groups, roles, and mapping to business processes, ensuring segregation of duties and compliance.
• Perform audits on system roles and access logs to ensure accuracy and proper security controls.
• Lead the validation and vetting of all roles and respective security group assignments, domain security policies, and business process security policies.
• Support and communicate Workday releases and enhancements to maximize the system's capabilities.
• Participate in system testing, including unit testing, integration testing, and user acceptance testing for Workday updates and enhancements.
• Monitor, track progress, and resolve Enterprise System support tickets and collaborate with functional leads on escalated issues.
• Understand inbound and outbound data integrations, monitoring system health, scheduled jobs, alerts, and notifications.
• Ensure that the Workday platform maintains best practice standards for security concepts, data integrity, and compliance.
• Work with stakeholders to identify opportunities for process improvement and streamline existing business processes.
• Assist functional leads in configuring complex business processes, including building calculated fields and advanced routing rules.
• Create and update reports based on business requirements using Workday's report writing tools.
• Provide security and administration training to ITS team members and functional leads.

Requirements

• 3-5 years of Workday Platform experience required
• 3 years of experience in Workday security administration, including the design and configuration of security groups and roles
• 1-3 years of Workday report-writing experience
• 1 year of experience working with Workday EIB, RaaS, and Web Services
• Strong proficiency in Workday ERP functional products (HCM, Finance, Payroll, and/or Student)
• Experience with business intelligence tools such as Power BI and the Microsoft Office suite
• Demonstrated ability to build and modify custom Workday reports, dashboards, and calculated fields
• Experience in troubleshooting, root-cause analysis, and providing solutions for security and business process-related issues
• Bachelor's degree in technology field or commensurate professional experience

Nice-to-haves

• Workday Prism experience preferred
• Workday certification in Workday Student, Workday Financial, Integrations, Security, Reporting, and/or HCM strongly desired
• Previous experience in an information technology environment
• Previous experience in higher education a plus
• Experience with query languages: SQL, WQL a plus

Benefits

• On-campus work preferred; remote and hybrid work arrangements will be considered upon request
• Occasional travel to Workday training and annual Workday Rising Conference
• Potential remote work from various states including California, Florida, Georgia, Illinois, Indiana, Maryland, Missouri, New Jersey, North Carolina, Pennsylvania, Texas