Workday Technical Manager

$130,000 - $170,000/Yr

University System of Maryland Office - Adelphi, MD

Full-time - Mid Level

Adelphi, MD

About the position

The Workday Technical Manager at the University System of Maryland is responsible for leading a team that leverages Workday applications across HR, finance, payroll, and Adaptive. This role requires a high level of expertise in Workday security, integrations, and reporting, and involves collaboration with various stakeholders to enhance operations and resolve technical issues.

Responsibilities

• Provide guidance and leadership to constituent consortium teams to maximize the benefits of Workday.
• Interface with Workday to maintain knowledge of product enhancements and security updates.
• Offer insights and recommendations to streamline Workday cross-application processes.
• Maintain documentation of cross-application-related system configurations, processes, and changes.
• Support training efforts for tenants and cross-application activities.
• Support efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
• Liaise with appropriate central and campus compliance and data privacy leads.
• Troubleshoot technical issues, identify root causes, and implement solutions to ensure system stability and reliability.
• Analyze existing technology processes, conduct gap analyses, and contribute to the design and transformation of workflows.
• Recommend technologies that align with the institutions' goals.
• Advise on best practices for optimizing the use of Workday cross-application features.
• Develop systems and structures as templates for institutions to use in the execution of internal and cross-cutting projects.
• Lead Workday cross-application system upgrades, enhancements, testing validation, and overall performance of Workday.
• Collaborate across the Workday support teams and business functions to support system functions.
• Stay abreast of Workday releases, new features, and best practices.
• Implement technology changes as needed to optimize system performance.
• Serve as a key liaison with third parties and other internal stakeholders supporting automation.
• Work with campus stakeholders and the user community to identify and scope process and system improvement.
• Facilitate the cross-application governance groups and prioritization of processes with the executive director.
• Lead and supervise projects and activities to implement best practices and drive business growth.

Requirements

• Bachelor's degree or equivalent experience.
• Two years' hands-on experience with Workday security, integration, and reporting in a post-production environment.
• Supervisory experience.
• Thorough knowledge of Workday cross-applications.
• Experience configuring Workday cross-applications.
• Excellent verbal and written communication skills.
• Ability to clearly define business challenges and identify required changes.
• Ability to drive decision-making through a consensus-building approach.

Nice-to-haves

• Workday Pro Certification - security, integrations, reporting
• Workday experience in a higher education environment.
• Experience with Adaptive Financial Planning.
• Experience with Adaptive Workforce Planning.
• Experience with Prism Analytics.
• Experience with People Analytics.

Benefits

• Paid parental leave
• AD&D insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Employee assistance program
• Vision insurance
• Life insurance
• Retirement plan