Workers Compensation Analyst

University of California - San Francisco, CA

Full-time - Mid Level

Remote - San Francisco, CA

Educational Services

About the position

The Workers' Compensation Analyst/Return to Work Program Coordinator is responsible for managing the transitional work and case management program for UCSF Health Workers' Compensation. This role involves facilitating return-to-work efforts through effective communication with employees, departments, medical providers, and external partners. The analyst also supports compliance with state and federal laws and university policies while providing resources and training related to Workers' Compensation benefits and processes.

Responsibilities

• Coordinate all aspects of the transitional work and case management program for Workers' Compensation.
• Facilitate return-to-work efforts by communicating with employees, departments, medical providers, and external partners.
• Support the Health System by providing resources and training regarding Workers' Compensation benefits and processes.
• Collaborate with Occupational Health Services, Ergonomics, Disability Management Services, and HR Leaves of Absence to facilitate the return-to-work process.
• Uphold compliance standards with state and federal laws and university policies.
• Serve as backup to the Workers' Comp/Ergonomics Analyst 2 position and department manager as necessary.

Requirements

• Bachelor's degree in a related area or equivalent workers' compensation experience/training.
• Five years of California Workers' Compensation, HR experience, or claims administration or case management experience.
• Experience working with diverse populations in crisis situations.
• Excellent communication skills, both oral and written, including group presentations.
• Strong problem-solving and analytical skills.
• Ability to provide excellent customer service during challenging situations.
• Demonstrated ability to work independently and as part of a team.
• Proficient in Microsoft Word, Excel, PowerPoint, Internet Explorer, and Outlook.
• Experienced with data analysis and metrics tracking.
• Excellent organizational and time management skills.
• Strong interpersonal skills for effective interaction.

Nice-to-haves

• Prior medical/hospital work experience.
• Experience working with HIPAA protected information and knowledge of medical terminology.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan options.
• Flexible work arrangements including a combination of onsite and remote work.
• Opportunities for professional development and continuous learning.