Workers Compensation Benefit Analyst Entry Level

$46,400 - $76,600/Yr

Travelers - Tampa, FL

Full-time - Entry Level

Tampa, FL

Insurance Carriers and Related Activities

About the position

The Workers Compensation Benefit Analyst is an entry-level position at Travelers Companies, Inc., responsible for managing and resolving Workers' Compensation claims under moderate supervision. The role involves handling stable lifetime claims, collaborating with medical and legal resources, and ensuring timely claim resolution while maintaining a focus on customer service and effective communication. This position offers a hybrid work environment, allowing for both in-office and remote work.

Responsibilities

• Manage and resolve stable lifetime claims.
• Facilitate timely claim resolution by leveraging mitigation opportunities.
• Establish and update reserves to reflect claim exposure and document rationale.
• Collaborate with specialty resources to pursue claim resolution opportunities.
• Negotiate settlement of claims within designated authority.
• Manage cases telephonically with an emphasis on maximizing quality and controlling costs.
• Review, approve and issue accurate and timely indemnity, medical and expense payments for claims.
• Complete required letters and state forms as necessary.
• Evaluate and document a detailed settlement analysis and execute negotiation strategy.
• Respond to inquiries and keep injured workers apprised of claim status.

Requirements

• High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required.
• Knowledge of workers' compensation law.
• Experience working with people with disabilities.
• Strong customer service skills.

Nice-to-haves

• Analytical thinking skills.
• Basic negotiation skills.
• Working knowledge of insurance contracts and policies.
• Introductory investigative skills.

Benefits

• Health insurance coverage from the first day of employment.
• 401(k) matching contributions dollar-for-dollar up to 5% of eligible pay.
• Minimum of 20 days Paid Time Off annually plus nine paid holidays.
• Wellness program with mental health resources.
• Volunteer encouragement with matching gift and volunteer rewards program.