Workers Compensation Benefit Analyst - Willing to Train

$46,200 - $76,200/Yr

Travelers - Tampa, FL

Full-time - Entry Level

Tampa, FL

Insurance Carriers and Related Activities

About the position

The Workers Compensation Benefit Analyst position at Travelers involves managing and resolving Workers' Compensation claims under moderate supervision. The role focuses on stable lifetime claims, ensuring timely claim resolution, and collaborating with various resources to optimize outcomes. The position is designed for individuals who are willing to learn and grow within the field, with a strong emphasis on customer service and analytical skills.

Responsibilities

• Manage and resolve stable lifetime claims.
• Facilitate timely claim resolution by leveraging mitigation opportunities.
• Establish and update reserves to reflect claim exposure and document rationale.
• Collaborate with specialty resources to pursue claim resolution opportunities.
• Negotiate settlement of claims within designated authority.
• Manage cases telephonically with an emphasis on quality and cost control.
• Review, approve and issue accurate and timely indemnity, medical and expense payments.
• Complete required letters and state forms as necessary.
• Evaluate and document a detailed settlement analysis and execute negotiation strategy.
• Respond to inquiries and keep injured workers apprised of claim status.

Requirements

• High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required.
• Knowledge of Workers' compensation law.
• Experience working with people with disabilities.
• Strong customer service skills.

Nice-to-haves

• Analytical thinking skills.
• Effective communication skills, both oral and written.
• Basic negotiation skills.
• Working knowledge of insurance contracts and policies.
• Introductory investigative skills.

Benefits

• Wellness program
• Paid holidays
• Paid time off
• 401(k) matching