Workers Compensation Claims Analyst

Indiana Farm Bureau Insurance - Indianapolis, IN

Full-time

Indianapolis, IN

Executive, Legislative, and Other General Government Support

About the position

The Workers Compensation Claims Specialist is responsible for investigating, evaluating, negotiating, and settling workers compensation claims in a manner that adheres to company guidelines and legal requirements. This role involves providing leadership and mentorship to team members, assisting in their development, and ensuring that claims are handled efficiently and effectively.

Responsibilities

• Investigate, evaluate, negotiate and settle workers compensation claims in a good faith manner.
• Complete all claims handling steps on assigned claims while adhering to established Company guidelines, best practices, and all laws pertaining to claim settlements.
• Provide leadership, guidance, training to the team and be a mentor to team members.
• Assist Manager in the development of co-workers with problem solving and decision-making skills by sharing position knowledge and job experiences.
• Analyze, research and resolve escalated problem claim cases.
• Assist Manager with checks and balances to ensure that the manual and automated transactions are processed accurately and monitor and make recommendations on process improvements.

Requirements

• Minimum of a High School diploma or GED equivalent; college degree preferred.
• Minimum of 3 years' experience in worker's compensation claims handling.
• Extensive knowledge of workers compensation laws and regulations.
• Ability to oversee regulatory changes and mandates by states and other directives and stay abreast of any changes or trends.
• Must be a positive influence in establishing, developing, and maintaining professional working relationships with internal and external customers.