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Workers Compensation Claims Specialist II
$71,700 - $110,400/Yr
Liberty Mutual - Las Vegas, NV
posted about 2 months ago
Full-time - Entry Level
Las Vegas, NV
5,001-10,000 employees
Insurance Carriers and Related Activities
About the position
The Workers Compensation Claims Specialist II at Liberty Mutual is responsible for managing a caseload of routine to moderately complex claims. This role involves investigating claims, evaluating losses, and negotiating settlements while providing exceptional service to customers. The position requires effective communication and analytical skills to assess liability and compensability, ensuring a thorough understanding of policy coverage and damages.
Responsibilities
- Manages an inventory of claims to evaluate compensability/liability.
- Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
- Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
- Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary during the processing of the claim.
- Refers claims to the subrogation group or Special Investigations Unit as appropriate.
- Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
- Performs other duties as assigned.
Requirements
- Effective interpersonal, analytical and negotiation abilities required.
- Ability to provide information in a clear, concise manner with an appropriate level of detail.
- Demonstrated ability to build and maintain effective relationships.
- Demonstrated success in a professional environment; success in a customer service/retail environment preferred.
- Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent.
- Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory.
Nice-to-haves
- Licensing may be required in some states.
Benefits
- Competitive salary range based on skills and experience.
- Opportunities for commission and/or bonus earnings based on performance.
- Training and development programs to enhance skills.
- Diversity and inclusion initiatives.
- Recognition as a great place to work.
