Ggrm Law Firm - Las Vegas, NV

posted about 2 months ago

Full-time - Entry Level
Las Vegas, NV

About the position

The Workers' Compensation Claims Specialist at GGRM Law Firm plays a crucial role in assisting clients who have been injured, ensuring they receive the support and representation they need. This position involves processing claims, managing client communications, and collaborating with attorneys and other stakeholders to facilitate the claims process. The firm values a supportive work environment and offers a flexible schedule to help employees balance their personal and professional lives.

Responsibilities

  • Processing assigned claims in accordance with Firm policies and procedures
  • Ensuring case management software (CMS) feed is cleared daily
  • Completing all assigned tasks by relevant deadlines
  • Documenting all relevant activity in CMS properly
  • Ensuring emails are cleared daily
  • Completing monthly Meaningful Client Communication (MCC) and serving as the primary point of contact for the client on claim management and litigation issues
  • Communicating with insurance adjusters, third party administrators, medical providers, and other relevant parties as directed by the assigned attorney
  • Meeting with the assigned attorney on a regular basis to ensure each claim is reviewed at least once per month
  • Meeting with the assigned Attorney on a regular basis to assist with issues in litigation
  • Working with the client and the assigned attorney to identify and address any issues that arise
  • Training Claims Specialists as assigned
  • Performing other duties as assigned

Requirements

  • High school diploma or equivalent
  • Minimum of six months of workers' compensation claims experience or other related claims experience
  • Thorough knowledge of legal principles, legal research techniques, legal terminology, and government regulations
  • Excellent oral and written communication skills
  • Excellent interpersonal, analytical, and critical thinking skills
  • Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
  • Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer
  • Ability to work with databases and online technological platforms
  • Ability to be detail-oriented, diligent, and flexible
  • Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up
  • Proficient command of the English language in both oral and written format
  • Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies
  • Committed to maintaining integrity and confidentiality on behalf of clients and the Firm

Nice-to-haves

  • Associates Degree or Certificate program in Legal Studies
  • Bilingual in English and Spanish
  • Authorized Nevada Notary

Benefits

  • Flexible schedule that allows employees to choose their arrival time within a two-hour window
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