Workers Compensation Claims Supervisor

Full-time - Manager

Remote - Carrollton, TX

Insurance Carriers and Related Activities

About the position

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Responsibilities

• Supervise a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Guide claims team to handle claims in accordance with GB's Best Practices.
• Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Requirements

• High School Diploma
• Minimum of 10 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

Nice-to-haves

• Bachelor's Degree
• Claims Background: Lost time/Indemnity Workers Compensation Claims line of business
• Prior leadership experience: 5+ years' experience supervising a team of work comp indemnity/lost time claims adjusters
• Jurisdictional Experience: Texas

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program