OhioGuidestone - Cleveland, OH

posted 3 months ago

Full-time - Entry Level
Cleveland, OH
Social Assistance

About the position

Where New Paths Begin Recovery is possible with OhioGuidestone. A leader in the field of behavioral health with a history dating back to 1864, we address the needs of the whole person, helping them reset their paths, reclaim their autonomy and restore their purpose. OhioGuidestone connects individuals with the resources needed to achieve lifelong success, providing community counseling, substance use disorder treatment, workforce development training, early childhood mental health services, psychiatric care and more. Are you ready to make a difference? OhioGuidestone is a growing behavioral health agency located all across Ohio! The Career Coach is responsible for planning, developing and providing oversight of program participant goals including expanding personal, practical and professional skill development. Career Coaches will help participants determine career and educational goals, improve job readiness and career exploration skills, identify, place and support retention with local employment opportunities. The Career Coach will provide ongoing support, advocacy and guidance to program participants in order to help overcome personal, legal and professional barriers in order to meet program requirements and individual goals. This position does not include productivity requirements. Essential Functions: Develops strong community support and collaborative partnerships. Maintain effective linkages with other program staff, outside agency professionals and other community organizations including program funder. Ensures the quality and integration of program components (job readiness; paid work experience; occupational training; apprenticeships; employer and work site placements; placement and retention services; and follow up services). Assists in developing and monitoring the Individual Opportunity Plan and/or Individual Development Plan (IOP/IDP) and update as goals are achieved/not achieved; support participants with a transition plan upon completion of specific program requirements. Implements curriculum for Professional Skill Development (resume/cover letter/references, professionalism, networking, interview preparation, proper job resignation). Markets and promotes the program in the community to potential employers, training providers, apprenticeship programs and educational institutions; develop and present program presentations. Develops and maintains networks for placement in paid or unpaid work experience, employment, post-secondary, and/or long-term training. Ensures that participants are prepared before going to job interviews and conduct follow-up assessments of attendance and progress. Conducts employer site visits, maintain regular communication with supervisors to ensure program satisfaction, participation and compliance. Completes work site agreement with supervisors, ensure completion of participant performance evaluations. Provides crisis intervention and mediation between participants and work site supervisors, as necessary. Connects participants with employment, post-secondary education, and/or advance training opportunities and follow-up for no less than one year after placement. Develops and maintains partnerships with educational institutions and occupational training organizations for possible enrollment and follow up. Link with financial aid resources and the application process/requirements. Makes home visits, as appropriate, to assess needs and support re-engagement of participants. Organizes and maintains written documentation for both participation, employer, educational institutions in case notes and disseminate according to program requirements. Collects supporting documentation and maintain database of placement information, retention milestones, and supportive services. Meets the minimum outcomes per contract requirement which will be reviewed during scheduled supervision and team meetings. Participates in the planning, organization and implementation of special events/department specific projects including job fairs, community fairs, community service learning projects and fundraising events. Maintains the confidentiality of client or collateral interaction within Agency defined standards. Participates in staff training, supervisory and staff meetings. Maintains regular and reliable attendance. Exhibits positivity, flexibility and a willingness to provide in service training and take on new responsibilities as requested or required.

Responsibilities

  • Develop strong community support and collaborative partnerships.
  • Maintain effective linkages with other program staff, outside agency professionals, and community organizations.
  • Ensure the quality and integration of program components such as job readiness and paid work experience.
  • Assist in developing and monitoring the Individual Opportunity Plan and/or Individual Development Plan (IOP/IDP).
  • Implement curriculum for Professional Skill Development including resume writing and interview preparation.
  • Market and promote the program in the community to potential employers and educational institutions.
  • Develop and maintain networks for placement in paid or unpaid work experience and employment.
  • Ensure participants are prepared for job interviews and conduct follow-up assessments.
  • Conduct employer site visits and maintain communication with supervisors.
  • Provide crisis intervention and mediation between participants and work site supervisors.
  • Connect participants with employment and educational opportunities and follow up for at least one year after placement.
  • Develop partnerships with educational institutions and occupational training organizations.
  • Make home visits to assess needs and support re-engagement of participants.
  • Organize and maintain written documentation for participation and employer interactions.
  • Collect supporting documentation and maintain a database of placement information and retention milestones.
  • Participate in the planning and implementation of special events and projects.
  • Maintain confidentiality of client interactions and participate in staff training.

Requirements

  • Must be at least 21 years of age.
  • Minimum educational level of a High School Diploma or equivalent.
  • Experience providing employment services to low-income participants.
  • Valid Ohio Driver's License with a safe driving record and valid insurance.
  • Reliable transportation and ability to transport clients.
  • Ability to take and pass a physical exam, tuberculosis test, and drug screening.
  • Strong knowledge of the English language including grammar and composition rules.
  • Computer literacy skills, including Windows applications and Microsoft Office Suite.
  • Public speaking, organizational skills, and attention to detail.

Benefits

  • Flexible schedule
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