Workforce Management Industrial Engineer

$46,988 - $91,800/Yr

CVS Health - Columbus, OH

Full-time - Mid Level

Columbus, OH

Health and Personal Care Retailers

About the position

The Workforce Management Industrial Engineer at CVS Health is responsible for developing and maintaining engineered labor standards across store and pharmacy operations. This role focuses on evaluating, documenting, and updating labor standards while conducting time and motion studies to ensure efficiency and accuracy. The ideal candidate will possess strong analytical skills and the ability to communicate effectively with various stakeholders, contributing to the overall goal of enhancing human-centric health care.

Responsibilities

• Build and maintain labor standards, including time and motion studies, process optimization, and process documentation.
• Conduct labor audits and time studies to validate and ensure the reasonableness and soundness of all implemented labor standards and update standards for changes in conditions.
• Assist in the development and implementation of processes and methods for labor forecasting, staffing, modeling performance reporting and tracking, and other ad-hoc reporting as required to support labor management.
• Partner with teams to facilitate ongoing efficiency improvements.
• Perform any additional tasks as required by the supervisor or manager.

Requirements

• 3+ years experience running labor standards in an equivalent capacity (retail labor experience a plus).
• 3+ years experience in conducting Motion and Time Studies for the development of future engineered labor standards.
• 3+ years experience using StandardsPro.
• 3+ years experience with continuous improvement and capacity planning.
• MOST Certification or ability to complete certification after hire.
• Advanced level skills working with data in Microsoft Excel.
• Strong Analytical and Problem-Solving skills.
• Proven ability to produce results by working within established timeframes, deadlines, and understanding potential barriers and next steps.
• Strong interpersonal skills, must communicate effectively with individuals at every level of the organization.
• Demonstrated growth mindset and willingness to learn and accept feedback.

Nice-to-haves

• Masters Degree
• MOST Certified
• 5+ years experience running labor standards in an equivalent capacity.
• 5+ years experience in conducting Motion and Time Studies for the development of future engineered labor standards.
• 5+ years experience using StandardsPro.
• 5+ years experience with continuous improvement and capacity planning.
• Ability to influence leaders to change thinking.
• Ability to influence leaders through change.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Numerous well-being programs.
• Education assistance and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.