Workplace Experience Coordinator - Garden City, NY

$55,000 - $60,000/Yr

CBRE - North Bellmore, NY

Full-time - Entry Level

North Bellmore, NY

Real Estate

About the position

The Workplace Experience Coordinator at CBRE is responsible for delivering exceptional customer service to employees and guests within a designated building. This role serves as the first point of contact, ensuring a welcoming environment and managing various workplace services and events.

Responsibilities

• Greet visitors and issue passes while following security protocols.
• Answer phone calls professionally and create presentations for various audiences.
• Arrange and confirm recreational, dining, and business activities.
• Manage janitorial or maintenance work orders as needed.
• Coordinate workplace services including mail and office supply services.
• Acknowledge and resolve inquiries or complaints from employees and guests.
• Organize and manage on-site events, including setup and teardown.
• Follow security and emergency procedures to ensure safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team and follow manager's directions.

Requirements

• High School Diploma or GED with up to 2 years of job-related experience.
• 3-4 years of front desk, concierge, customer service, or hospitality experience.
• Ability to follow basic work routines and standards.
• Strong communication skills for exchanging straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and an inquisitive mindset.
• Ability to comprehend and interpret instructions and memos.

Nice-to-haves

• Open and flexible work schedules.
• Desire to present information to large groups.
• Comfortable engaging with new people and assessing circumstances.
• High attention to detail and strong verbal and written skills.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance