Workplace Experience Coordinator

CBRE - Denton, TX

Full-time

Denton, TX

Real Estate

About the position

The Workplace Experience Coordinator at CBRE is responsible for delivering exceptional customer service to employees and guests within a designated building. This role serves as the first point of contact, ensuring a welcoming environment and managing various workplace services and events.

Responsibilities

• Greet all individuals entering the facility and issue visitor and parking passes while following security protocols.
• Answer telephone calls professionally and create presentations for various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of requestors.
• Manage janitorial or maintenance work orders as needed and coordinate workplace services including mail and office supply services.
• Acknowledge inquiries or complaints from employees and guests, providing solutions in a professional manner.
• Organize and manage on-site events, including securing event space and handling setup and teardown.
• Follow property-specific security and emergency procedures to ensure safety in the building.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team and follow specific directions from the manager.

Requirements

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
• Strong organizational skills with an inquisitive mindset.