Netflix - Los Angeles, CA

posted 3 months ago

Full-time - Entry Level
Los Angeles, CA
Broadcasting and Content Providers

About the position

Netflix is seeking a Workplace Operations Coordinator to join our Los Angeles team. In this role, you will work closely with our Workplace Operations Manager and Specialists to enhance our unique company culture and make Netflix a world-class place to work. The position demands a driven individual who can exercise good judgment, take fast initiative, and provide a high level of customer service to improve the employee experience. As a fast-paced and demanding company, Netflix requires someone who can thrive in a dynamic environment and contribute positively to our workplace operations. As a Workplace Operations Coordinator, you will be responsible for providing the highest level of service to employees, vendors, and guests. You will create and maintain strong relationships with workplace colleagues and cross-functional partners, ensuring effective communication and collaboration. Your role will involve coordinating with specialists to review and update on-site vendor projects, assisting with job walks, and managing day-to-day workplace activities, including general repairs and maintenance, HVAC, utilities, and pest control. You will oversee Zendesk tickets, update and maintain ASANA, and manage purchase orders and invoices through Workday. Additionally, you will be responsible for onboarding vendors, ensuring compliance with Finance and Certificate of Insurance (COI) requirements, and tracking overtime sheets for technicians. You will also order parts and supplies for projects, log each order into the tracker, and coordinate deliveries with Logistics. Maintaining organized files for Fire Life Safety (FLS) agreements and inspection reports will be part of your duties, as well as collaborating with the Environmental, Health & Safety team (EHS) and Corporate Security teams to ensure compliance across all sites, fostering a safe and productive working environment.

Responsibilities

  • Provide the highest level of service to employees, vendors, and guests.
  • Create and maintain strong relationships with workplace colleagues and cross-functional partners.
  • Coordinate with specialists to review and update on-site vendor projects, assist with job walks, and assist with day-to-day workplace activities including general repairs and maintenance, HVAC, utilities, and pest control.
  • Oversee Zendesk tickets, update and maintain ASANA.
  • Submit and send purchase orders to vendors, track invoices, and submissions in Workday.
  • Coordinate with Finance to close purchase orders at month-end.
  • Verify procurement card transactions for daily orders and assist specialists with their P-card submissions.
  • Onboard vendors, ensuring they meet Finance and Certificate of Insurance (COI) requirements.
  • Create and track overtime sheets for all technicians.
  • Order parts and supplies for projects, log each order into the tracker and submit receipts into Workday.
  • Coordinate part deliveries with Logistics to ensure they arrive at specified buildings.
  • Maintain and organize files for Fire Life Safety (FLS) agreements and inspection reports.
  • Collaborate with the Environmental, Health & Safety team (EHS) and Corporate Security teams to ensure compliance across all sites.

Requirements

  • 2+ years of experience in Facilities/Workplace Experience.
  • Experience with ticketing and/or project tracking systems, such as Zendesk, Maximo, or ASANA, is a plus.
  • Friendly and professional demeanor with the ability to build and maintain successful relationships with partners and stakeholders.
  • Highly organized and detail-oriented, with excellent communication and problem-solving skills.
  • Ability to multi-task and work in a fast-paced environment.
  • Self-motivated, proactive, and hands-on, willing to tackle any problem.
  • Experience with Google Suite (Gmail, Google Drive, Google Docs, Sheets, Slides, etc.).

Benefits

  • Health Plans
  • Mental Health support
  • 401(k) Retirement Plan with employer match
  • Stock Option Program
  • Disability Programs
  • Health Savings and Flexible Spending Accounts
  • Family-forming benefits
  • Life and Serious Injury Benefits
  • Paid leave of absence programs
  • 35 days annually for paid time off for full-time hourly employees
  • Flexible time off for full-time salaried employees
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