Workstation Solutions Engineer

Lenovo - Morrisville, NC

Full-time

Morrisville, NC

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Workstation Solutions Engineer at Lenovo, you will play a crucial role in testing and validating unique solutions and proof of concepts for our ThinkStation and ThinkPad P-series workstation products. This position involves a deep dive into the analysis of various components such as CPU, memory, GPU, network, and storage, ensuring that our products meet the high standards expected by our customers. You will collaborate closely with marketing managers and solution architects to investigate and validate both existing and new solutions, which may include remote capabilities, AI integration, workload balancing, performance improvements, and other prototype software and hardware solutions. Your responsibilities will include building systems and swapping hardware components like CPUs, GPUs, memory, and storage devices as necessary. You will also be tasked with installing operating systems, drivers, BIOS, and firmware updates. Testing proof of concept designs in both hardware and software will be a significant part of your role, where you will provide feedback on any issues that may hinder the success of the concept based on your design knowledge or debug analysis. Additionally, you will manage and support customer engagements for testing proof of concepts, ensuring that all aspects of the testing process are handled efficiently and effectively. This position requires a proactive approach to problem-solving and a strong analytical mindset, as you will be expected to navigate complex technical challenges and provide innovative solutions. Your ability to work independently, as well as part of a team, will be essential in driving the success of our workstation products and solutions.

Responsibilities

• Test and validate unique solutions and proof of concepts on ThinkStation and ThinkPad P-series workstation products.
• Analyze CPU, memory, GPU, network, storage, and other components of workstation products.
• Collaborate with marketing managers and solution architects to investigate and validate existing and new solutions.
• Build systems and swap hardware components as needed.
• Install operating systems, drivers, BIOS, and firmware updates.
• Test proof of concept designs in both hardware and software and provide feedback on issues.
• Manage and support customer engagements for testing proof of concepts.

Requirements

• BS or MS degree in Electrical Engineering, Computer Engineering, or a similar field.
• 1+ years of experience with technical knowledge of computer architecture and key components.
• 1+ years of experience with Windows and/or Linux operating systems, BIOS, and device drivers.
• Experience in Windows OS is a must.
• Strong analytical and problem-solving skills.
• Knowledge of Linux operating systems.
• Ability to work independently as well as part of a team.
• Eagerness to learn new concepts and take on new challenges.
• Excellent written and verbal communication skills.
• Customer-first attitude required.
• Positive professional attitude with flexibility for change depending on the needs of the business.
• Technical knowledge of PC hardware and components.
• Proficiency in hardware testing and debugging tools.