Worldwide Product Configuration Management (WPCM) Change Analyst

$112,900 - $234,700/Yr

Apple - Sunnyvale, CA

Full-time - Mid Level

Sunnyvale, CA

Computer and Electronic Product Manufacturing

About the position

The Worldwide Product Configuration Management (WPCM) Change Analyst plays a crucial role in ensuring production readiness for Apple and Beats hardware products. This position focuses on Product Lifecycle Management (PLM) change analysis, configuration management, and general product administrative support, operating in a dynamic environment that supports multiple product categories at various development stages. The Change Analyst is responsible for processing and validating engineering change forms, providing timely feedback, and serving as the first line of support for PLM customers, while also collaborating with cross-functional teams to improve product quality and processes.

Responsibilities

• Manage the project plan related to documentation release landmarks
• Receive and audit Bill of Materials structure during development, design, procurement, configuration, and service requirements
• Collaborate with Product Marketing to define the top-level SKUs that support product configurations
• Regularly participate in and lead multi-functional meetings to establish deliverable schedules
• Assist regional teams in executing tasks to achieve global production readiness
• Develop and maintain processes, policies, and tools that consistently define and manage critical data of the new product release and change process
• Provide ongoing training that informs, teaches, and increases engagement levels with cross-functional teams
• Occasionally provide off-hours support during high-volume periods

Requirements

• Minimum of 3+ years relevant proven Change Management experience
• AA degree in technical field
• Experience with PLM Tools

Nice-to-haves

• Experience with ERP Tool
• Expertise in documentation control and change management standard methodologies
• Excellent attention to detail, problem-solving, and communication skills
• Outstanding time management skills
• Ability to multi-task and prioritize effectively
• Motivated to proactively seek out answers and apply resources independently
• Embraces and promotes change within an organization

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Discounted products and free services
• Reimbursement for certain educational expenses including tuition
• Discretionary bonuses or commission payments
• Relocation assistance
• Opportunity to participate in Apple's Employee Stock Purchase Plan