S&P Global - Harrisburg, PA
posted 2 months ago
The Solutions Operations division at S&P Global is seeking a Senior Operations Associate/Analyst to join our Global Special Services Team. This role is pivotal in providing real-time access to our clients' portfolios and reporting insights, which are essential for active asset management and deal administration. The WSO (Wall Street Office) platform supports complex aspects of alternatives asset management, enhancing operational efficiency while minimizing risk. The successful candidate will be responsible for processing daily activities across various asset types, including Loans, Bonds, ABS, Equities, and CDS, ensuring accuracy and efficiency in all operations. In this position, the individual will need to demonstrate strong analytical skills and effective communication abilities, as they will interact with various levels of management both internally and externally. The role requires a proactive approach to problem-solving and the ability to manage multiple tasks in a fast-paced environment. Responsibilities include investigating discrepancies, reviewing system-generated reports, and handling requests from different departments and clients promptly. The candidate will also lead research and projects focused on cross-product integrations and workflow enhancements, directly engaging with clients to understand their business requirements and strategic growth needs. As a subject matter expert for all Solutions products and service offerings, the Senior Operations Associate/Analyst will participate in client meetings to analyze needs and recommend operational flows and product usage. This role is crucial for maintaining high levels of client satisfaction and ensuring that all inquiries are addressed in a timely manner. The position offers opportunities for professional growth and development within a dynamic team environment.