Apple - Cupertino, CA

posted 5 days ago

Full-time - Senior
Cupertino, CA
Computer and Electronic Product Manufacturing

About the position

The Executive Briefing Program Manager at Apple plays a crucial role in enhancing customer experiences through the management of the worldwide Executive Briefing Program. This position involves developing and overseeing the content strategy for briefing centers globally, ensuring that all materials are effectively structured, tagged, and easily retrievable. The manager will collaborate with various teams to align content with organizational goals and audience needs, while also representing the program's requirements in tool and system development.

Responsibilities

  • Develop the EBC briefing center content information library, utilizing technology and tools for content management.
  • Establish roles and responsibilities for content creation, approval, publishing, and maintenance.
  • Collaborate with content creators, marketers, product teams, and leadership to ensure content meets organizational goals.
  • Partner with product and business process reengineering teams to represent briefing program needs across tools and systems.

Requirements

  • 10+ years of proven experience in sales, sales enablement, or communications.
  • Exceptional customer-facing and external content development experience.
  • Worldwide/global program management experience.
  • Comfortable using AI-powered technology for content creation and management.
  • Exceptional writing skills with the ability to simplify complex topics.
  • Demonstrated strategic capabilities and leadership skills.
  • Ability to synthesize data for fact-based decision making.
  • Excellent communication and interpersonal skills.

Nice-to-haves

  • Understanding and experience with Mac and/or iPhone.
  • Experience in content management and digital asset management platforms.
  • Experience in executive briefing operations.

Benefits

  • Comprehensive medical and dental coverage.
  • Retirement benefits.
  • Discounted products and free services.
  • Reimbursement for certain educational expenses, including tuition.
  • Opportunity to participate in employee stock programs.
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