Xfinity Communities Sales Support Specialist

Comcast - Tigard, OR

Full-time

Tigard, OR

Broadcasting and Content Providers

About the position

The Xfinity Communities Sales Support Specialist plays a crucial role in contributing to the growth objectives of the regional Communities channel. This position is primarily focused on research and data analysis to inform strategic development for the Communities channel. The specialist will collaborate with various departments to develop and implement marketing materials that promote the company's products and services. This role involves guiding the conceptual development of campaigns and initiatives aimed at property managers and owners, ensuring that marketing plans are effectively communicated and executed. The position is primarily office-based, with some fieldwork to support marketing execution initiatives. In this role, the specialist will coordinate multiple priorities while meeting simultaneous deadlines. They will leverage internal reporting and collaborate with analytics partners to provide business insights that inform the Communities channel strategy. Working closely with sales representatives, the specialist will help set portfolio strategies and identify growth opportunities within the region. Additionally, they will manage the outsourcing of marketing communication materials, including direct mail, brochures, web content, sales letters, flyers, newsletters, and other projects, ensuring adherence to the company's brand identity standards. The specialist will oversee the work of outside vendors to ensure timely and accurate project completion and assist in developing and implementing internal marketing communications plans. They will also work with Marketing, External Affairs, and other sales channels to create opportunities for the Communities, coordinating events with company spokespeople. Monitoring spending for Communities Account Representatives, including events, incentives, and promotions, is also a key responsibility. The role requires consistent exercise of independent judgment and discretion in significant matters, along with regular, punctual attendance and the ability to work nights and weekends as necessary.

Responsibilities

• Coordinates multiple priorities while meeting simultaneous deadlines.
• Leverages internal reporting and works with analytics partners to provide business insights to inform Communities channel strategy.
• Works with sales representatives to set portfolio strategy and determine growth opportunities for the region.
• Works with partners to outsource marketing communication materials including direct mail, brochures, web content, sales letters, flyers, newsletters, and other projects.
• Adheres to the Company's brand identity standards and ensures ongoing brand awareness and consistency in all creative materials.
• Utilizes marketing library which includes marketing plans, collateral, creatives and promotional materials.
• Oversees work of outside vendors to assure timely and accurate project completion.
• Assists in the development and implementation of internal marketing communications plans.
• Works with Marketing, External Affairs, other sales channels to create opportunities for Communities, coordinating events with company spokespeople.
• Monitors all spending for Communities Account Representatives, may include events, incentives, promotions.
• Follows through to ensure that deadlines are met and deliverables meet specifications.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Requirements

• Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
• 5-7 years of relative work experience.

Benefits

• Array of options for physical, financial, and emotional support.
• Expert guidance and always-on tools personalized to meet individual needs.