Xfinity Retail Service Associate

$35,360 - $35,360/Yr

Comcast - Dickson City, PA

Full-time - Entry Level

Dickson City, PA

10,001+ employees

Broadcasting and Content Providers

About the position

The Xfinity Retail Service Associate is responsible for supporting the store team to deliver a best-in-class customer experience. This role involves maintaining store organization, assisting customers, and ensuring that inventory is managed effectively. The associate will engage with customers, demonstrate products, and contribute to a positive store environment while adhering to established procedures.

Responsibilities

• Support the store team to deliver a best-in-class customer experience.
• Maintain accurate inventory and ensure the store is clean and organized.
• Assist customers by connecting them with sales consultants and demonstrating company technology.
• Inspect the back of the store for secure and appropriately placed inventory.
• Conduct weekly cycle counts and suggest improvements to the store count process.
• Adapt to store management priorities while demonstrating professionalism and integrity.
• Carry and lift boxes up to 25 pounds and maintain a constant presence in the store.

Requirements

• High School Diploma / GED
• 0-2 years of relevant work experience
• Strong understanding and enthusiasm for technology, especially company products and services.
• Excellent customer service skills and ability to work in a team environment.
• Ability to communicate effectively and maintain professional integrity.

Nice-to-haves

• Experience in retail or customer service environments.
• Familiarity with inventory management processes.

Benefits

• Competitive salary with commission opportunities.
• Comprehensive health benefits including medical, dental, and vision insurance.
• 401(k) retirement savings plan with company matching.
• Paid time off and paid holidays.
• Employee discounts on products and services.