Yardi Systems Administrator - (Hybrid)

American Homes 4 Rent - Las Vegas, NV

Hybrid - Las Vegas, NV

Administrative and Support Services

About the position

The Yardi Systems Administrator manages and supports Yardi systems including evaluating and updating systems with plug-ins, controlling user access, and ensuring audit compliance. Collaborates with internal departments to implement, document, test, and support application systems, as well as designs and maintains custom reports within Yardi software. Optimizes the use of the Property Management platform to support processes and enhance the overall user experience.

Responsibilities

• Designs and customizes Yardi solutions based on organizational requirements.
• Collaborates with internal stakeholders to gather and analyze requirements for software enhancements.
• Designs, develops, and maintains custom reports, tasks and scripts within the Yardi software platform.
• Collaborates with external developers to implement solutions and generate custom reports for end-users.
• Assists in delivering user training/support and maintaining new and existing applications within and related to Yardi.
• Stays updated on the latest processes and IT advancements to automate and modernize systems.
• Serves as a member of the administration team for a complex Yardi applications environment.
• Collaborates with the application support team to triage, route, and complete escalated service tickets for Yardi and other systems interfaces and platforms.
• Documents and maintains permissions, menus, and security for the Yardi application based on best practices.
• Works directly with internal audit to ensure compliance and participates in audit control reviews.
• Manages or assists internal Yardi administrative improvement projects, develops project plans, and monitors performance.
• Participates as a technical resource in projects, providing valuable input into system configuration, database management, and data handling.
• Monitors deliverables and ensures the timely completion of projects.
• Participates in the weekly Change Control meetings, representing updates and changes to the Yardi platforms.
• Effectively communicates insights and plans to cross-functional team members and management.
• Manages and maintains documentation of software customizations and other system configurations.

Requirements

• High school diploma or GED required.
• Bachelor's degree in business administration, information systems, and/or computer science preferred.
• Minimum five (5) years of technical experience as a Yardi administrator.
• Minimum five (5) years of experience in business systems applications, ideally in large real estate or regulated environments.
• Minimum three (3) years of experience in Yardi report writing.
• Advanced experience with Microsoft SQL Server or similar databases and ability to query using SQL.
• Advanced experience writing SQL queries and scripts.
• Strong understanding of Real Estate and Property Management business processes.
• Possesses a solid understanding of customer service principles and the technical aspects required to support and explain complex concepts to non-technical users.
• Demonstrates strong analytical and technical skills, with the ability to break down and communicate complex information in a clear and user-friendly manner.
• Excels in collaboration within cross-functional teams to implement and maintain solutions.
• Excellent verbal and written communication, planning, analysis, and organizational skills.
• Excellent analytical thinking and problem solving/solutioning skills.
• Highly motivated and service-oriented, able to work effectively in a team environment.
• Must be able to implement process improvement changes.
• Must be able to lead, guide, manage, and motivate a team.