YoungAdult Housing Program Manager

$47,000 - $51,000/Yr

A New Day Youth And Family Services - Albuquerque, NM

Full-time - Mid Level

Albuquerque, NM

About the position

The Young Adult Housing Program Manager oversees and supports program staff working with young individuals in a Permanent Supportive Housing program. This role is crucial for managing grant compliance, monitoring youth safety and progress, and ensuring adherence to program policies and procedures. The Program Manager is expected to implement various supportive approaches and foster a culturally competent and youth-friendly environment.

Responsibilities

• Implement New Day approaches, including Nurtured Heart, Strengths-Based interaction, Positive Youth Development, and Trauma Informed Care in working with staff and youth.
• Provide services in a culturally competent and youth-friendly manner.
• Demonstrate adaptability and proactivity in response to shifting priorities and crises.
• Communicate professionally and positively with staff, youth, and community partners.
• Follow and enforce employee policies, procedures, and expectations.
• Model professional and appropriate appearance, attitude, behavior, and ethics.
• Provide crisis intervention as needed.
• Collaborate with TLP Program Manager on meetings, trainings, and other projects.
• Supervise 4 staff in building relationships and independent living skills with youth.
• Supervise the Landlord Liaison in assisting and advocating for youth in housing programs.
• Track program applicants, carry out interviews, and oversee program enrollment.
• Schedule and participate in after-hours on-call rotation as needed.
• Oversee hiring and onboarding of program employees.
• Monitor leases and rent payments for youth apartments.
• Ensure grant targets are being met and documentation completed.
• Manage grant reporting and audits in collaboration with administrative staff.
• Other duties as assigned.

Requirements

• Must be age 25 or older.
• High School diploma/GED and 5+ years working with youth who have experienced homelessness, trauma, or systems involvement OR Relevant Bachelor's degree and 2+ years working with youth who have experienced homelessness, trauma, or systems involvement.
• Has reliable passenger vehicle, valid driver's license, insurance, and good driving record.
• Competency in Microsoft Office suite, internet use, and database use.
• Willing to flex schedule as needed, including in-person on-call emergencies.
• Demonstrates emotional regulation, ability to respond appropriately in crises, and applying new methods and perspectives.
• Understanding of adolescent development and effects of trauma.
• Able to pass a comprehensive background check.

Nice-to-haves

• Managerial experience.

Benefits

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance